Wednesday, April 27, 2011

Good news!

I got some really good news today. Which makes me super excited for the following events. I have to be up bright and early for an advisory board meeting at Baker College tomorrow then its off to Future Midwest tomorrow and Friday. Then I'm headed to Ann Arbor Monday for my first day at Ingenex Digital Marketing for my internship. I am really looking forward to this summer. Hooray for being busy and working hard. I can't wait <3

Sunday, April 10, 2011

Opening Day!

I was lucky enough to spend my opening day downtown at Coaches Corner tending bar. As before it was crazy busy but a lot of fun. I ended up meeting a lot of really cool people and had a blast with my customers. I got to see a couple old friends as well which is always nice. At the end of the night I was beat and could hardly move because my body was so sore, but I was really surprised at how much energy and enthusiasm I still had serving my customers. After 15 hours, I was ready for a massage and a hot tub. Sometimes, I don't know how I make it through the day, but in the end I love feeling accomplished. There's something amazing about the drive one can have to achieve the things that make you happy in life. Sure, it's not all gumdrops and lollipops, but you make it work. Hey, it could always be worse, right?

Hooray for hard work and happiness <3

New opportunity

Sooo...I got a reply to set up an interview for an internship at Ingenex Digital Marketing!
Look out digital world, here I come! This is my chance to show everyone what I'm made of and learn as much as I possibly can! I'm going to study my butt off! I'm really excited.


<3

Sunday, April 3, 2011

Customer Service

I just saw a commercial for Comcast that focuses on the customer. It seems that every company out there is centered around the customer which I think is the most important. As a consumer, it doesn't matter so much as why a mistake was made or who made it, as long as in the long run, they focus on my needs. I will not name names, for a couple reasons #1 is I believe in giving companies a second chance. and #2 I believe that sometimes bad experiences happen, its how the company makes it up to you that really matters, but I've had a few experiences where something didn't go as planned. Ok, not a big deal, stuff happens, and I am flexible and understanding in that aspect. What I do not like is when employees or even managers start placing blame. I'm not looking to blame anyone in why things didn't go as promised, what's important is what they will do to fix it and make things right. Plus, it's unprofessional and alienates the staff away from being a team. Work together and don't throw teammates under the bus!

My point: stick to focusing on the customer and really follow through. Little things mean the most and sometimes just showing consumers that you appreciate them will result in the best word of mouth money can buy!